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Efficient and Kind Care

Posted By Ann678

"Efficient and Kind Care"

About: Musgrove Park Hospital / Gynaecology

(as the patient),

I came in this week to the day surgery centre to have a small gynae procedure which I was dreading. However, due to the professionalism, expertise, kindness and care I had from the staff it wasn't nearly as bad as I thought it would be. It was also very efficient, I was in and out in an hour and a half. A big thank to all the staff involved.

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Responses

Response from Lucille Hoose, PALS and Complaints Lead, Patient Experience Department, Taunton and Somerset NHS Foundation Trust 7 years ago
Lucille Hoose
PALS and Complaints Lead, Patient Experience Department,
Taunton and Somerset NHS Foundation Trust

Submitted on 07/03/2017 at 14:55
Published on Care Opinion at 15:10

Dear Ann, thank you very much for writing to say thank you to the staff who recently cared for you when you attended the Day Surgery at Musgrove Park. I am very pleased to read that staff put you at ease when you were apprehensive about your procedure; I will be very happy to pass on your compliments to the staff in the department which I know they will appreciate. With best wishes, Lucille

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