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Waiting time

Story from nhs.uk

"Waiting time"

Although the web site says they open at 7.00am on my occasion no nurses started reducing the queue until much later. I joined the back at 7.15 and for at least ten minutes no one was called in. Half hour wait and still 7 in front of me. Finally out at 8.10. Lack of staff I guess

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Responses

Response from Mch House 7 years ago
Mch House

Submitted on 03/03/2017 at 17:27
Published on nhs.uk on 04/03/2017 at 02:45

We are sorry for the poor experience, unfortunately as the blood test clinic is a walk-in centre there will sometimes be a lengthy wait. We would like to know more about your experience and to investigate your concerns. Please contact our customer care team on medwaycustomercare@nhs.net or 01634 334 650.

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