"Patient Request Ignored"

This story has been posted by Healthwatch Tameside on behalf of a member of the public. We have their details and will forward any comments to them. They said…

Whilst visiting my relative on ward 31 of Tameside Hospital recently, I witnessed these events. I became aware of another patient in the ward. I do not know this patient, but I was upset about what I saw. This elderly patient was shouting the nurse, asking to be sat up against the pillows as they were leaning to the side. A nurse told them that they would need to get another member of staff as they can’t move them on their own. Two nurses came over, asking ‘what is the matter?’. The patient told them they would like to be sat up as they were leaning over. The nurse asked them if they wanted tea. The patient repeated themselves and the two nurses just walked way ignoring their request. I found this treatment absolutely heart breaking and disgusting.