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She's a credit and so pleasant

Posted By Wight759

"She's a credit and so pleasant"

About: Musgrove Park Hospital (Taunton)

(as the patient),

I attended Musgrove Hospital for a blood test this morning. As always, the phlebotomist who took my blood was marvelous, never felt a thing and no hesitation or second goes. I recently attended pre-op appointment at a different hospital where the nurse had four attempts and had to resort to ask a doctor to take blood out of my hand! I don’t know the lady at Musgrove’s name she’s a credit and so pleasant.

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Responses

Response from Lucille Hoose, PALS and Complaints Lead, Patient Experience Department, Taunton and Somerset NHS Foundation Trust 7 years ago
Lucille Hoose
PALS and Complaints Lead, Patient Experience Department,
Taunton and Somerset NHS Foundation Trust

Submitted on 27/02/2017 at 16:12
Published on Care Opinion at 16:13

Thank you very much for taking the time to send such a lovely commendation to our phlebotomist who took your blood last week. I am very happy to read that you had such a positive appointment when your previous experience had been less than satisfactory. I will pass on your comments which I am sure will be appreciated. With best wishes, Lucille

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