"I'm devastated by my treatment"

After suffering for over 6 years with my disabling condition, I finally got an appointment to see a neurologist. When I was called by the Dr I felt I was spoken down too, felt very insecure and couldn't get a word in edge ways. I had a letter telling me I would be asked about my past, ailments, and the appointment will be approx half an hour at least. I was in there for 7 minutes. Being told I don't have M. S from the Dr doing reflex checks. They never asked about my cognitive side, what I go through daily, anything. The only thing they asked was why do you think your doctor sent you here. Basically I felt as if they thought I was putting it on and made a diagnosis by looking at me. I could not understand half of what they were saying due to my cognitive problems. I think they just wanted me out the door asap and that they clearly felt they were wasting their time with me. I was supposed to have an MRI. At one point I said, I'm very bad when I'm in relapse, in shock they raised their voice accusingly said, where did you hear that word from, why would you use that word! ! Due to feeling already so demoralized, I said... I'm not an uneducated person! ! They then said well we only use that word in M. S... I found this ignorant... As the word relapse is also used in mental health and alcoholics amongst many other things... I feel absolutely disgusted and devastated as a former NHS staff member.