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My issues were dealt with skillfully

Posted By Sunshine 22

"My issues were dealt with skillfully"

About: Ayrshire & Arran Community Services / Community Mental Health Team

(as the patient),

Delighted that CMHT in East Ayrshire (especially Shirley) dealt with my issues skillfully and successfully.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 22/02/2017 at 11:31
Published on Care Opinion at 16:48

picture of Eunice Goodwin

Dear Sunshine 22,

That's great, it is so helpful to come away from an appointment feeling this way. I will pass this on to the team, thank you for taking the time to share it.

Best wishes,

Eunice

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