This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

A brilliant service from GP to ambulance to hospital

Posted By Snapjack

"A brilliant service from GP to ambulance to hospital"

About: East Midlands Ambulance Service NHS Trust / Emergency ambulance Lincoln County Hospital / Cardiology

(as the patient),

After a few days putting up with mild chest pain occurring intermittently, I attended the Billinghay Medical Practice. Their practice nurse suspected angina and asked me to return at midday for blood tests and an ECG.

I attended as requested but the phlebotomist was unable to take my blood, trying several times before I partly fainted. This was the moment the heart attack really began. Ambulance was called and I was soon being transferred to Lincoln Cardiac Unit.

On arrival I was wheeled directly to the operating theatre and the procedure immediately began. After not very long at all, I had had an angiogram and angioplasty with a stent fitted in a major artery.

I was then taken to the CCU where I was monitored for some 24 hours after which I was moved to the main ward for another 24 hours before being allowed home.

I must say that I was very well cared for, well fed and always felt welcome on the ward. All in all a brilliant service from local surgery and ambulance through to hospital.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Update posted by Snapjack (the patient)

During my brief stay, I chatted to a few other patients (mostly worse off than me). They were all enthusiastic about their treatment.

Response from East Midlands Ambulance Service 7 years ago
East Midlands Ambulance Service

Submitted on 27/02/2017 at 13:27
Published on Care Opinion at 15:50

Dear Snapjack

It's good to read about your experience.

As Julie has stated, patient feedback is always well received by our colleagues and I will make sure we include an extract of your praise in our staff e-magazine.

If you wish a more personal message to go to the ambulance colleagues involved in the response to your emergency, please send the date, time and location for the 999 call to emas.pals@emas.nhs.uk and our Patient Experience team will be able to identify those that played a part.

I do hope you continue to make a good recovery.

Kind regards

Melanie Wright, Deputy Director of Communications and Engagement

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k