This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Fast, effective, kindly treatment

Story from nhs.uk

"Fast, effective, kindly treatment"

About: New Birmingham Dental Hospital

I had a broken tooth which my local dentist could not remove and he referred me to the Dental Hospital.

I got a appointment quite quickly and attended.

The dentist and their assistant were both very kind - I do not like injections!

The dentist was able to remove the tooth without making any incision in my jaw.

Now, four days later, my mouth is back to normal.

I am very happy with the treatment I received.

Pity the parking meters did not work well - wouldn't take cards.

Fortunately my wife found enough coins to pay for our parking.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from New Birmingham Dental Hospital 7 years ago
New Birmingham Dental Hospital

Submitted on 13/02/2017 at 12:06
Published on nhs.uk on 14/02/2017 at 01:37

Dear Mr Pincher

Thank you for your feedback about Birmingham Dental Hospital.

I'm sorry your experience at the car parking meters was disappointing, and I will ask the company which manages the car park whether all 3 of the payment machine card readers were not functioning or whether your feedback relates to one machine which requires attention.

I am delighted to read that you are now fully recovered from your treatment.

I will also pass on your feedback about your care and treatment to the Oral Surgery Team.

Kind regards

Alison Last

Associate Director of Patient Experience

Birmingham Community Healthcare NHS Foundation Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k