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All Staff worthy of high praise

Posted By Jude52

"All Staff worthy of high praise"

About: Crosshouse Hospital / Paediatrics

(as a parent/guardian),

My daughter received her operation at Crosshouse Hospital.

I would like to express my thanks for the excellent care she received. The service was helpful and efficient. All Staff worthy of high praise. I would appreciate it if this thank you note can be delivered to Day Surgery. Thank you.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 14/02/2017 at 11:00
Published on Care Opinion at 12:13

picture of Eunice Goodwin

Dear Jude52,

I will be delighted to pass this lovely thank you to the team in the Day Surgery Unit, University Hospital Crosshouse. Thank you so much for taking the time to share this with us and I am delighted you and your daughter found the care to be excellent.

Best wishes

Eunice

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