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"Fantastic Service"

About: Freeman Hospital

I recently accessed the Bone Marrow Transplant Service as a donor for a family member. The contact i have had with the staff and overall the service in general has been second to none. We regularly see and hear negative comments about the NHS and its staff though the reality is very different to what you read and hear about via the media. The professionalism, compassion and rapport of the staff really helped me during a difficult time. The pre-collection health assessment and stem cell harvesting went exactly as had been described to me. The information i had received prior had been excellent. All of the staff were genuinely interested in me and my care, they are a fantastic bunch of people and a credit to your Trust.

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Responses

Response from Freeman Hospital 7 years ago
Freeman Hospital
Submitted on 08/02/2017 at 08:40
Published on nhs.uk on 09/02/2017 at 01:36


Thank you for taking the time to post your kind words on NHS Choices regarding our transplant team at the Freeman, we are very pleased that your experience was a positive one and have shared your comments with the staff involved, who are encouraged by your feedback and appreciate the impact of making a donation and ongoing treatment of your relative. Once again many thanks for your positive comments, they are very much appreciated.

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