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chest clinic was outstanding yet again

Story from nhs.uk

"chest clinic was outstanding yet again"

About: Sunderland Royal Hospital / Respiratory medicine

My mum and myself had an appointment for her to be seen at the chest clinic regarding her results . the staff was helpful and explained everything they were going to do for my mum . the consultant was helpful and friendly as always and as difficult and emotional as the appointment was for us they managed to make us both feel at ease.

Like I said last time they are a credit to Sunderland Royal Hospital

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Responses

Response from Sunderland Royal Hospital 7 years ago
Sunderland Royal Hospital

Submitted on 07/02/2017 at 11:12
Published on nhs.uk on 08/02/2017 at 01:36

Caroline, thank you for your review. We are very glad that our consultant and other staff were able to provide your mum with such a high level of care, and help you both feel at ease during an emotional time. We are very proud of the Chest Clinic team, and I have shared your review with our manager who will make sure your review reaches those who care for your mum.

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