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"Sigmoidoscopy was extremely painful"

About: Salford Royal / Gastroenterology

(as the patient),

Had endoscope as had severe foul smelling watery diarrhoea, abdomen pains too tender to touch! Nausea, joint paints, headaches basically the mill since September 2016. My mum, partner & little boy has been the same also but just the foul smelling diarrhoea. I also was diagnosed 2 years ago after a colonoscopy for DD & narrowing had 4 polyps taken to analyse but tests came back was not superficial enough to be analysed...never once had a flare up with DD.

yet I got Pneumonia 5 months ago had 3 courses of Antibiotics since then the above symptoms started.. So my GI sent me for the Sigmoidoscopy bare in mind I was already in pain with my stomach - but this was far the worst experience up to date...

I asked for sedation which I was prepped for ready... Which I asked for, when they was begin to start - but wasn't given. Pleaded again into the procedure... Still not given. Put it this way give me child birth any day. I thought the colonoscopy was unpleasant but the sigmoidoscopy was like being tortured! !

then to ask do I want a break? yet then carry on! !

All as I can say is if a patient says they are in pain & want sedation then should be given. As no one can know the tortuous pain someone is going through unless they are feeling it. Enough said as don't want to go more into it.. The nurses there are the only ones with empathy.

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Responses

Response from Northern Care Alliance NHS Foundation Trust 7 years ago
Northern Care Alliance NHS Foundation Trust
Submitted on 10/02/2017 at 14:22
Published on Care Opinion at 16:00


Dear Julz130267

Thank you for taking the time to post your comments. We are so sorry to hear about your experience and that your felt let down by our service. We are disappointed as your experience does not reflect our Trust values, where we pride ourselves on our professionalism and communication skills.

We value all comments as it helps us to continuously improve our service. Unfortunately in your experience you weren’t offered any pain relief and for this I apologise.

Please can I encourage you to contact our PALS service on 0161 206 2003 or email them directly on pals@srft.nhs.uk - they will be able to explain how we can best investigate the issues you have raised and to give you some answers.

Thank you.

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