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The compassion and care shown were all first class

Posted By Larry986

"The compassion and care shown were all first class"

About: University Hospital Ayr / Geriatric Assessment

(as a relative),

My father was admitted in December, died over a month later. All of his time was spent at Station 6. Succinctly, the compassion and care shown as well as communications, were all first class. Thanks to all the staff at Station 6.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 02/02/2017 at 18:13
Published on Care Opinion on 03/02/2017 at 08:49

picture of Eunice Goodwin

Dear Larry986,

Thank you for sharing this lovely post about the staff and your Dad's care. I am sorry for you loss, it is a difficult time and so important that compassion is all around, I am glad it was.

I will make sure the staff are aware of this post.

Best wishes,

Eunice

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