"Phone calls are not an accessible contact method for people with anxiety or for deaf people"
About: West London Mental Health NHS Trust / Gender Identity Clinic West London Mental Health NHS Trust Gender Identity Clinic Southall W6 8QZ
Posted by penguinsmall (as ),
They have no online contact - I cannot email them or fill out a contact form, I can only phone them or physically mail them. Phone calls are not an accessible contact method for people with anxiety or for deaf people.
I phoned them to change my appointment. The automated phone thing went through the options, then told me that unless my appointment is in the next seven days, I have to send them a letter. I think this is ridiculous.