"Sure start sleep tight programme"

I approached Titch field surestart to enquire about attending the sleep tight programme. I spoke with Sandra over the phone and we had a great chat regarding what it is I'm looking for. We made an appointment to meet very shortly after, where we had another good chat. I felt that Sandra was very friendly and approachable and listened to my concerns. I heard from her soon afterward and because my little one would soon be turning 5, we would not have time for me to complete the group sleep tight programme. Sandra was wonderful and made multiple appointments with me to come to my home twice a week and deliver the course to me one to one.

I really appreciated this as she could easily have just said, "sorry, our service is not available to you" but instead she went out of her way to offer me the support. I felt that she sensed my desire to learn more about sleeping and get on top of the sleepless nights and she really went out of her way to support me with this. Sandra came to see me twice a week and delivered the whole course to me, and I have taken a lot from it. I implemented the ideas that we both had about tweaking my routine from the first session and am extremely happy to say that we have had a vast improvement in sleep. Sandra was so supportive each session and was so encouraging.

As much as she provided professional advice, she listened to my thoughts and how I think I could improve things. She bought lots of activities, such as colouring moon and sunshine for my little one to do and I thought that was fab as he was involved in our sleep routine and in turn embraced our new routine. Sandra also bought sticker charts and reading material for myself. Sandra bought myself and my little one a certificate at the end of the programme and he was over the moon with it. I now feel like I'm totally on top of our routine and feel prepared for any bad nights as we discussed some techniques that I can use to get back on track.

Overall I am really grateful for the time that Sandra took to chat with me and reassure me that I'm doing a great job, because let's be honest every mum needs that once in a while! I think the sleep tight programme is brilliant as it gives you the opportunity to explore the little things that may be throwing sleep off track. This is not the first time I have been impressed with a course that surestart provide. I have attended other courses in the past and have found them to be fantastic. I think it is wonderful that people can access support or just go have a chat easily within the community. Overall a very helpful and supportive service and a very big thank you to Sandra!