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"Excellent care in theatre admissions and..."

About: Royal Hallamshire Hospital / General surgery

I came yesterday for a procedure even though TAU was full the care received ran so efficiently. I was informed of when I hoped to go to theatre, staff introduced themselves and the staff nurse looked after me professionally.. One nurse came to get me from theatre, and alongside one of their colleagues and anaesthetist put me at ease whilst also doing the tasks required to get be into theatre. The nurse in recovery was new to the area but they were supportive and kept liasing with me , I would never have known the nurse was new to the role. I went back to TAU rather than the ward allocated and I was still impressed. The health care nurse did my observations regular as clockwork provided toast and beverage the staff nurse also was great to check I was OK, wound check and gave me a very clear plan for discharge.The surgeon was also very kind and saw be also after theatre which helped allieve my worries too. An excellent service with. Exceptional staff.

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Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 7 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust
Submitted on 30/01/2017 at 13:55
Published on Care Opinion at 14:03


Dear Sir or Madam

Thank you for taking the time to provide feedback. Your kind and positive words will mean a great deal to the staff involved as they do strive to provide high quality care and treatment. This will be very encourgaing for them.

With thanks and kind regards

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