I attended for an outpatients appointment a few weeks ago in the main outpatients department. I was informed on check-in that the clinic was running late which was useful to know and I appreciated being informed.
Upstairs there was standing room only in the waiting room, and this may have been because other clinics were going on? However, not only was it frustrating to have no where to sit down, I didn't want to go away for a drink/something to eat in fear of missing my appointment - however there were no facilities in the waiting room for a hot drink, only water.
It would be really nice if the hospital could consider tea/coffee facilities and extra seating in the waiting rooms for patients which would make the delayed clinics and lack of seats less stressful.
"Outpatients facilities"
About: Queen Victoria Hospital (East Grinstead) Queen Victoria Hospital (East Grinstead) East Grinstead RH19 3DZ
Posted by Anonymous-tea-drinker (as ),
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See more responses from Nicolle Ferguson
See more responses from Nicolle Ferguson