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"Very poor consultation"

About: Queen's Hospital (Romford)

Met a pain management consultant who decided to take me off one drug, swap for another, and increase dosage of a second.

I foolishly agreed to this, thinking the consultant knew what they were doing.

How wrong I was.

I gave it a couple of days for the new higher dosage of the second drug to work, but the swapped drug was not enough.

After five days I had to ring the palliative care team and leave a message.

A different doctor rang, this time the doctor spent a great deal of time working out the total of each drug, and decided I had been told to take drugs that were not equivalent in pain relief as I had been on.

The whole point of seeing the first consultant was because my pain levels had been increasing, so I was suffering a huge increase in pain everywhere.

The second doctor told me to increase dosage of both new drugs, one has been doubled and the other has now trebled from what I was taking before the first appointment.

What a failure in care this has been.

It looks like a formal complaint will be going in.

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Responses

Response from Queen's Hospital 7 years ago
Queen's Hospital
Submitted on 14/03/2017 at 16:21
Published on nhs.uk on 15/03/2017 at 02:35


Thank you for taking the time to make us aware of your experience, I am sorry to read of your comments.

Please contact our Patient Advice and Liaison team who will be happy to look into the concerns that you have raised. PALS can be contact on 01708 435 454 or by email, PALS@bhrhospitals.nhs.uk .

Yours Sincerely

Dr Magda Smith

Associate Medical Director

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