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Grateful for gall bladder surgery

Posted By W Eldarc

"Grateful for gall bladder surgery"

About: Royal Infirmary of Edinburgh at Little France / General Surgery

(as the patient),

I had a gall bladder procedure carried out at Edinburgh Royal Infirmary recently and am so grateful to Mr Ravindran, Dr Cook and their surgical and anaesthetic teams and to the staff of HDU (especially Leanne, Ali, Helen) and the staff of Wards 107 and 209.

They were kind, caring and such a credit to the NHS. I cannot thank them enough.

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 7 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian

Submitted on 16/01/2017 at 15:28
Published on Care Opinion at 16:00

Dear W Eldarc

Thank you vey much for sharing your lovely feedback following your gall bladder procedure at the Royal Infirmary. I have passed your kind words back to the team and Mr Ravindran has asked me to send on his reply to you.

Thank you again

Jeannette

Dear W Eldarc

Thank you for your kind feedback after your recent treatment at the Royal Infirmary of Edinburgh. We are very pleased to hear that you were satisfied with your experience and I will endeavour to pass your appreciation to all members of the staff / team. Positive feedback like this is very encouraging for the team providing service. I thank you once again for taking time to share your experience with us.

Best wishes

Ravi

Mr R Ravindran

Consultant Surgeon - General & HPB Surgery

Clinical Director - General Surgery

Royal Infirmary of Edinburgh

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