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Care Opinion

Long queues

Posted By Neth-fft4

"Long queues"

About: Gedling Children's Centre

(as a staff member posting for a patient/service user),

Long queues to get weighed with only one scale. health visitors really missed as have small question and would like reassurance but not here. stressful to queue and unsociable away from other mums.

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Responses

Response from Glenis Smith, Children's Centre Coordinator, Sure Start Children's Centre, Health Partnerships 7 years ago
We have made a change
Glenis Smith
Children's Centre Coordinator, Sure Start Children's Centre,
Health Partnerships

Submitted on 12/01/2017 at 15:04
Published on Care Opinion at 16:08

Thank you for making us aware of your current concerns about the time you had to wait to weigh your baby at the new self weighing service at First Friends Group. I have discussed this with the Service Manager for Children and Young People and Children's Centre staff and in response to your comments we will be introducing three sets of weighing scales at Richard Herrod First Friends Group as from Friday 13th January 2017 which hopefully will reduce and ease future waiting times. We will continue to monitor and review the impact of providing extra scales on waiting times and if further changes are required we will endeavour to continue to support the families as much as possible.

Should you need advice or information from a Health Visitor they are still available to support you and your child by telephoning 0115 9935582. Information about changes to the delivery of child health sessions and appointment led sessions with a Health Visitor are available at our signing in desk at Richard Herrod.

Thank you Glenis Children's Centre Co-ordinator

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