"The staff were very polite and considerate"

About: Norfolk & Norwich University Hospital / Trauma and Orthopaedics

(as the patient),

I visited the Arthur South day procedure unit for a procedure on my hip. The staff were very polite and considerate and the procedure was dealt with in a very professional way. The whole experience was good and not unduly painful. I had a local anaesthetic which enabled quick recovery afterwards as well as being able to see how the procedure was done with a minimum of discomfort.

I would definitely recommend the unit to anyone undergoing a similar procedure.

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Response from Sarah Eastwood, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

Dear Patient

Thank you for the kind comments you have made about your care and treatment at the Day Procedure Unit. Please be assured we will share this with the staff involved with your care. We hope you are recovering well following your procedure.

With kind regards

Sarah Eastwood, PALS Manager

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