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"surgical abortion experience"

About: Marie Stopes International London Centre

Staff were so kind to me, I suffered with severe morning sickness which made starving for 6 hours unbearable, after travelling for hours on a train to make my appointment & been up all night in hospital the staff at marie stopes didn't dismiss my situation and were so accommodating making the experience easy for me as i was in a lot of distress. This centre really will look after you- every member of staff seemed so professional & I honestly could have cried with relief at how caring the nurses were. I'm petrified of needles but the staff were amazing. I had sedation (not fully unconscious) but I don't remember a thing, no pain at all. Afterwards you are put on a rest bed & given tea/coffee with biscuits in constant care of staff overlooking you which is reassuring. The only improvement I could suggest would be, had I not been in so much distress, I could see the waiting time for other patients seemed to be hours in a small awkward room facing each other- I understand the amount of women who are needing treatments is so large & finding a solution to the waiting time is difficult but there must be a way.

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Responses

Response from Marie Stopes International London Centre 6 years ago
Marie Stopes International London Centre
Submitted on 27/04/2018 at 11:36
Published on nhs.uk at 13:06


I am sorry this was not responded to at the time of your visit but unfortunately, we did not have access to this site at that time.

Whilst I cannot change your experience I can assure you that we have made many improvements and our teams at MSI are committed to providing the highest quality care. We do appreciate and thank you for taking the time to post your feedback and thank you for the kind comments about the staff in the clinic.

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