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"All of the midwives were lovely, caring, friendly & approachable"

About: Aberdeen Maternity Hospital / Obstetrics (Maternity care)

(as the patient),

I was admitted to the Wesburn Ward to be induced due to the 3rd episode of reduced movement. The staff on the ward were lovely and I was kind of left to my own devices apart from for baby to be monitored every 4 hours or so. The only thing I wasn't particularly keen about is the fact that my notes hadn't been read as I was offered pain relief regularly, but in my notes / birth plan, I had specifically stated I didn't want to be offered anything and I would ask if I felt I needed something.

Two days later, I was taken through to the labour ward by Shelley (who after having a bit of a chat with, delivered my first born ) This instantly put my mind at rest as it was lovely having the same midwife involved. Prior to having my waters broken, Shelley and I discussed my birth plan and she agreed to everything and even the point about not offering pain relief, but made sure that I knew what was available should I felt I needed something. Shelley's shift ended and Carla took over and again, it was noted my preference on pain relief. Carla was lovely and very friendly and the 3 of us were chatting away whilst my contractions got stronger.

My baby girl was delivered safely by Carla (and I think there was a few of us who weren't expecting it so quickly! ) Once I moved up Summerfield Ward, Carla had come to tell me Shelley had texted to see how I had been getting on and Carla was asking my permission to share my news! I just thought it was so thoughtful of Shelley to do this.

All the midwives I had dealt with during my time from Westburn Ward through to Summerfield Ward, especially Shelley and Carla, were lovely, caring, friendly and approachable, and made my stay in AMH a more enjoyable experience!

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Responses

Response from Jane Raitt, Chief Midwife, Maternity and Women's Services, NHS Grampian 7 years ago
Jane Raitt
Chief Midwife, Maternity and Women's Services,
NHS Grampian
Submitted on 06/01/2017 at 16:14
Published on Care Opinion at 16:30


Dear HappyMamato2

Many congratulations on the birth of your daughter. I am delighted that you had such a positive experience. It's so wonderful that you met Shelley again, and that you felt at ease during your labour. It's clear that this made such a difference to you, and I know Shelley and Carla will be delighted to receive your lovely feedback. I'll be sure to share it with them and the rest of the team in Westburn and Summerfield Wards. I'm sorry that your birth plan preferences were not fully considered in Westburn during your induction, I hope that this did not detract from your experience too much, it's always good to hear where we could've done better, and I appreciate you taking the time to tell us when I'm sure your busy with your new addition to the family.

May I wish you and your family all the best for the New Year.

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