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The operation was slick and professional

Posted By BEEBAA

"The operation was slick and professional"

About: University Hospital Ayr / General Surgery

(as the patient),

My operation for radiofrequency ablation on my left leg vein was excellent. The staff were very helpful and kind. My name and details including my numerous allergies were checked by every person I saw.

The operation by Mr Siddiqui was slick and professional with everything clearly explained to me. It could not have been better. A big thank you to all concerned.

Subsequently, I walked as required and had no pain.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 11/01/2017 at 11:13
Published on Care Opinion at 13:04

picture of Eunice Goodwin

Dear BEEBAA,

Thank you, that it is music to my ears and I am sure the team will think this too. Thank you for taking the time to share this with us on Patient Opinion. Not only is it good to hear your care was so good, but having no pain is a huge bonus.

take care,

Eunice

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