Although some of the staff try to be understanding, often there is nothing they can help you with due to ward environment where it feels the few get away with any type of behaviour. At the moment it seems that you are forced to go through nights of sleep deprivation but when you attempt to catch up in the day you are blamed for it, so you don't and when it catches up on you and makes you feel worse it feels obvious that no one will do anything about it.
I think the ward is not fit for purpose and I have heard staff agree with me. There is no one to turn to if you are a formal patient as you are at the mercy of what seem arbitrary decisions of the nurses and doctors. And then they wonder why people snap whilst they are there. It is anything but a therapeutic environment. Everyone seems to be pinning their hopes on the New Build but the rooms won't be soundproof and they will yet again be cutting down on beds. Adding a gym and a garden is not going to eradicate the permanent problems on the ward. If I go back I will insist on being discharged because the place makes me feel worse. What more can I say?
"If I go back I will insist on being discharged"
About: North West Boroughs Healthcare NHS Foundation Trust North West Boroughs Healthcare NHS Foundation Trust Warrington WA2 8WA
Posted by Crystal111 (as ),
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Responses
See more responses from North West Boroughs Healthcare Trust Complaints Department
See more responses from North West Boroughs Healthcare Trust Complaints Department