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"Excellent Care in MAU and first class Coronary..."

About: Royal Surrey County Hospital / Cardiology

My Doctor rang at 4.30 p.m. to say ‘get yourself to A&E at the Royal Surrey County Hospital, it looks like you have had a heart attack’.

In the Medical Assessment Unit overnight all the staff were pleasant, thoughtful, cheerful and efficient and even the late night egg sandwich was delicious. On Thursday morning 22nd December I was sent with a chirpy couple in a St John’s Ambulance to Frimley Hospital.All blues and twos going, a terrific journey if a bit terrifying! It took only 12 minutes to get there.

By 1.45 I was having a heart operation, conducted by RSCH Consultant Cardiologist who worked on me tirelessly for two and a half hours, giving me various complex stents. From ringing our Surgery to completing a difficult heart operation it took less than a total of 33 hours. I don’t think you would get a better Medical Service than that in any part of the world. A good Christmas present for me!

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Responses

Response from Royal Surrey County Hospital 7 years ago
Royal Surrey County Hospital
Submitted on 06/01/2017 at 14:49
Published on nhs.uk on 07/01/2017 at 01:31


Thank you for taking the time to share your experience on NHS Choices. I have passed your feedback on to the areas that you have mentioned and know that my colleagues will be delighted to read your kind words. Receiving such an appreciative message always means a lot to our staff. Once again, thank you for your feedback.

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