"Malignant melonoma"

About: Aberdeen Royal Infirmary / Dermatology (Skin Conditions) NHS Orkney

(as the patient),

I noticed that a mole had changed colour and shape. I went to the doctor to seek advice (despite feeling stupid and that it was nothing). Both diagnosis and initial treatment have followed in quick succession. Impressive!

Huge appreciation to Dr Fay at Skerryvore Practice and the team at Aberdeen Royal Infirmary Dermatology Department (who I understand have been holding "catchup" clinics every Saturday for the last 18 MONTHS - I really think they need support NOW, to recruit and retain staff).

What could be improved? Signposting and use of support organisations.

Regards, Mr B.

Responses

Response from Julie Tait, Patient Experience Officer, NHS Orkney

Dear Mr BlueSky

Thank you for taking the time to share your experience with us.

I am sorry to hear that you have received a cancer diagnosis however, pleased to hear such a positive experience of your care.

I will pass on your story to Dr Fay at Skerryvore Practice who I am sure will be delighted to receive such nice sentiments.

I do hope you are recovering well.

Kind regards

Julie Tait

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Response from Deputy Service Manager, Medicine 4 (Medicine and Unscheduled Care Division), NHS Grampian

Thank you very much for taking the time to post. I hope you are well on the way to recovery.

The team will be delighted to hear your positive feedback and that you were seen and treated promptly.

I can assure you recruitment is continuing in earnest. Weekend clinics are currently running although they have not been in place consistently for 18 months.

I will pass on your comments about signage.

Many Thanks again

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