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A&E experiences were very good

Story from nhs.uk

"A&E experiences were very good"

About: Queen Elizabeth Hospital Birmingham

Following a visit to audiology , I was immediately referred to A&E where I was triaged within 10 minutes then re-triaged , then I saw a Doctor, was diagnosed and had medication prescribed within 2 hours.

This was excellent service which has hopefully averted permanent damage.

The shame is that A&E are not an available field in the choice box below - otherwise they may be better received and NHS better informed.

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Responses

Response from Queen Elizabeth Hospital 7 years ago
Queen Elizabeth Hospital

Submitted on 03/02/2017 at 13:22
Published on nhs.uk on 04/02/2017 at 01:39

Thank you for taking the time to feed back about your experience at the Queen Elizabeth Hospital Birmingham. We are delighted to hear that your experience was so positive, your kind words have been forwarded to the senior staff responsible for the departments you visited so they can share them with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference.

In relation to your comment regarding lack of availability of A&E in the drop down box for assigning your feedback to a particular department on NHS Choices. This is something we are aware of and are working with NHS Choices to resolve. Thank you for bringing this to our attention.

If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

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