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"An experience of mixed emotions"

About: Barnet Hospital

(as the patient),

I was bleeding all the time on and off and rushed to Barnet hospital every other day. And once had go by ambulance 🚑 from my parental home.

I had my daughter at 34 weeks plus four days she was born prematurely and need to be resuscitated and had be on a respirator as she was struggling to breath after she was born. And she had a tongue tied which was not noticed only I did as a mother and had have it done privately.

My experience in the neonatal unit was good all Dr and nurses was helpful. When I was on the victoria ward I had bad experience and  I was having contractions I was left crying alone and nobody came to see me. And when ever I buzzed nobody came.

And in the labour ward was left alone with my husband and that was when I had the epidural and I was left alone mean while I was having strong contractions and my baby girl was in distress which lead me to have forceps delivery which was not my choice.

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Responses

Response from Barnet Hospital 7 years ago
Barnet Hospital
Submitted on 03/01/2017 at 12:45
Published on nhs.uk on 04/01/2017 at 01:30


Dear Childcare34

Thank you for taking the time to leave feedback at what is surely a very busy and tiring time for you and your husband and I hope you and your daughter are getting to know each other.

I am pleased that your experience of the neonatal unit was good and you found staff there helpful. However, I am sorry for the experiences you describe of your time in the labour ward, as a parent I know the importance of the birth plan but as a nurse know it is not always possible.

I am happy to arrange for you to meet with a midwife to allow you to discuss what happened during labour; if you feel this is something you would like to take up, please email me at rf.patientexperience@nhs.net

With Best Wishes

Richard Chester

deputy director of patient experience

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