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I can't praise the staff enough

Posted By Ravray

"I can't praise the staff enough"

About: Princess Of Wales Hospital / Urology Royal Gwent Hospital / Urology

(as the patient),

After having green lazer operation on my prostate at the Princess of Wales bridgend in 2013 and was told my sphincter was damaged and I would need a artificial sphincter to control my incontinence.

It would take me a few hours to write all what I been through with Abertawe trust anyway I have been having treatment at the Royal Gwent for the last year and I had my artificial sphincter operation back in January 2016.

I have been having treatment in three different hospital in the last 3 years well when I went to the Royal Gwent hospital what a difference. The first thing I noticed was the smell of freshness and how clean the wards were and I can't praise the staff enough for the treatment I had. They were wonderful.

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Responses

Response from Norma Owen, Patient Experience Manager, Swansea Bay University Health Board 7 years ago
Norma Owen
Patient Experience Manager,
Swansea Bay University Health Board

Submitted on 05/01/2017 at 11:29
Published on Care Opinion at 16:32

Dear Ravray

We try hard to improve our services based on the comments we receive from our patients

We would like the opportunity to discuss your experiences of the care provided by Princess of Wales Hospital more fully. I would appreciate it if you would be willing to contact us on 01656 753706

Thank you.

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Response from Aneurin Bevan University Health Board 7 years ago
Aneurin Bevan University Health Board

Submitted on 17/01/2017 at 11:11
Published on Care Opinion at 12:13

Dear Ravray

Thank you very much for your comments about the Royal Gwent Hospital and particularly about our staff. We will ensure your kind words are passed on.

Many thanks.

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