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Understaffing at the Alexandra Hospital

Posted By Kdalal

"Understaffing at the Alexandra Hospital"

About: Worcester Royal Infirmary Worcestershire Royal Hospital

(as a relative),

I feel that 1 nurse and 1 HCA to cover 9 beds is not sufficient. Staff at the Alexandra hospital are amazing and they do all they can but they are stretched to the limit.

I am just glad I am able to attend to my husband, requesting temperature checks following procedures and meds etc.

My husband is 51 years of age and also let down by the trust, namely Worcester Royal. He has not received the care he deserved although he is terminally ill and with a young family. Procedures have been cancelled twice due to bed shortages.

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Responses

Response from Worcestershire Royal Hospital 7 years ago
Worcestershire Royal Hospital

Submitted on 31/01/2017 at 16:57
Published on nhs.uk on 01/02/2017 at 01:35

Thank you for your kind comments regarding our staff at the Alexandra Hospital in Redditch. As a Trust we are committed to ensuring safe staffing ratios on all our wards which are determined by patient need. I am very sorry to hear about your concerns regarding your husband’s care at Worcester Royal Hospital. To help us look into this and take any necessary actions we will require some further information. Could you kindly contact our Patient Advice and Liaison Service so that we can look into your concerns in more detail.

Their contact details are: 0300 123 1732 or email: wah-tr.pet@nhs.net

We look forward to hearing from you.

Worcestershire Acute Hospitals NHS Trust

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