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Very professional but with a personal touch

Posted By Node289

"Very professional but with a personal touch"

About: Barnsley PCT / Tissue viability service

(as the patient),

I received treatment for leg ulcers and lymphoedema. Lynn and Sue could not have been more pleasant and helpful. Very professional but with a personal touch.

The venue at Worsborough Health Centre was excellent for access with a wheelchair although no accessible parking space were available at my 2 visits. Fire extinguishers were placed in awkward places near doors making steering very difficult, I mentioned it at the time.

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Responses

Response from Vikki Padgett, Project Manager - Business and Organisational Development, NHS Barnsley 13 years ago
Vikki Padgett
Project Manager - Business and Organisational Development,
NHS Barnsley

Submitted on 07/06/2010 at 15:12

Many thanks for taking the time to let us know your thoughts about the Tissue Viability Service. I will ensure that Lynn and Sue are made aware of your positive comments.

I will pass on your comments regarding internal wheelchair access to the Facilities Manager of the Worsborough site.

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Response from NHS Barnsley 13 years ago
NHS Barnsley

Submitted on 08/06/2010 at 09:09
Published on Care Opinion on 10/06/2010 at 01:00

Thank you for highlighting the problem regarding the location of the fire extinguishers. I would be very happy to meet with you at Worsborough LIFT Health Centre to do whatever I can to make access easier for wheelchair users; or if you prefer you can contact me using the details below and we can talk through the areas of concern.

Julie Asquith, Facilities Manager

Tel: 07774014615

Email: Julie.Asquith@barnsleypct.nhs.uk

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