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I must commend all these departments for their excellent ser...

Posted By Essiemal

"I must commend all these departments for their excellent service"

About: Royal Blackburn Hospital Royal Blackburn Hospital / Cardiology Royal Blackburn Hospital / Gastroenterology

(as the patient),

I must commend all these departments for their excellent service and the kindness and consideration they have shown to me:

Rheumatology Department

Gastroenterology Department

Cardiology

Physiotherapy

Occupational Therapy

Podiatry

Orthotic Department

In addition, the Coagulation Clinic; Audiology and the nurses who a responsible for taking blood samples have also been first-rate. In regard to the latter, I would wish to congratulate the German nurse as her withdrawal of my blood was both painless and pleasant!

Well done to everybody who is contributing the high standard of medical care provided by the Royal Blackburn Hospital and please accept my thanks for doing what you do so well!

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Responses

Response from Melissa Almond, Senior Patient Experience Facilitator, East Lancashire Hospitals NHS Trust 7 years ago
Melissa Almond
Senior Patient Experience Facilitator,
East Lancashire Hospitals NHS Trust

Submitted on 13/12/2016 at 15:40
Published on Care Opinion at 16:46

Thank you so much for your feedback regarding your recent experience of various departments at Royal Blackburn Hospital and thank you for taking the time to do so.

It is lovely to receive such positive feedback about the standard of medical care provided by all the staff you saw. I will ensure your comments are passed onto the staff who will be delighted to receive such wonderful feedback as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information so we can understand the bits of the experience that made this such a good visit we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact the Patient Experience Team on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

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