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"Customer care"

About: Ipswich Hospital / Ophthalmology

(as the patient),

Both my husband and myself have had outpatient and in patient treatment over the past 20 years.

We have had to deal with many hospitals over the years whilst caring for our parents.

But always feel that we get the best treatment at Ipswich and the staff are all so friendly and helpful.

I attended the eye clinic today and at each contact point the staff were extremely friendly.

This is what makes Ipswich stand out for us and would not go to any other hospital.

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Responses

Response from Steve Bruce, Patient Experience Insight and Improvement Officer, Ipswich Hospital NHS Trust 7 years ago
Steve Bruce
Patient Experience Insight and Improvement Officer,
Ipswich Hospital NHS Trust
Submitted on 09/12/2016 at 10:19
Published on Care Opinion at 11:36


Thank you for leaving your kind words, the whole team at Ipswich are dedicated to providing first class service and your recognition of this is testament to the hard work and commitment put in buy all the staff. Once again many thanks. Steve Bruce - Patient Experience Team

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