"Pre discharge was frustrating ..."

About: Uch at Westmorland Street Uch at Westmorland Street London W1G 8PH

Posted via nhs.uk (as the patient), 13 years ago

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Pre discharge was frustrating with very little communication. I was kept waiting in the uncomfortable discharge lounge for 5 hours whilst experiencing some discomfort from the procedure.

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Uch at Westmorland Street

Submitted on 04/06/2010 at 13:01

Published on nhs.uk on 05/06/2010 at 04:12

We are sorry to hear that the planning of your discharge and the time you had to wait was unsatisfactory. We do try to give information where possible. We are happy to look into this further, if you would like us to do this, please contact our patient advice and liaison team (PALS) on 0207 380 9975 or e-mail pals@uclh.nhs.uk

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