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Care Opinion

Excellent Care and Compassion

Posted By Ireaa5

"Excellent Care and Compassion"

About: University Hospital Wishaw / Emergency Department University Hospital Wishaw / General Medicine (Wards 5 & 8)

(as a relative),

Over the past five days in ECU, Ward 6 and Medical HDU in Wishaw General the care given to my Uncle and Aunt was without a doubt exceptional.

Nothing was too much bother. As a family we were treated with dignity, respect, care and compassion. Each and everyone of you were highly professional and a credit to your professions. No words will ever thank you for what you did at this difficult time. Thank you so much.

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Responses

Response from Gillian McAuley, Chief of Nursing Services, University Hospital Wishaw, NHS Lanarkshire 7 years ago
Gillian McAuley
Chief of Nursing Services, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 05/12/2016 at 13:33
Published on Care Opinion at 15:43

picture of Gillian McAuley

Dear Ireaa5,

Thank you for sharing your families experience at such a difficult time. The teams across ECU, Ward 6 and Medical HDU, will be pleased to know that the care, they work hard to deliver, was compassionate, professional and respectful to your Uncle and Aunt. I will make sure that they receive your feedback.

Our thoughts are with you and your family.

Kindest Regards,

Gillian

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