"Ward 5"

What I liked

Ward 5

What could be improved

The staff on another ward are the most uncaring I have ever met. On 3 occasions arriving to visit my mother-in-law at 3pm she has been sitting in a pool of urine. Last week she was also sitting in faeces. The staff don't notice. This is even when they won't allow us to arrive before 3 because they are apparently 'toiletting'.

Anything else?

Usually when my wife comes away from the other ward she is so upset by the condition in which the staff keep her mother she is in tears. Dignity is not a word they understand.