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Online appointment

Story from nhs.uk

"Online appointment"

About: Guest Hospital

What a complete waste of time have been trying for over two weeks to book online appointment no available ,phoned twice still unable to book not very helpful staff told now to get in touch with doc mean while my husband in pain but it seems that's acceptable if this is the way forward then god help us all!!!!

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Responses

Response from Guest Hospital 7 years ago
Guest Hospital

Submitted on 02/12/2016 at 17:13
Published on nhs.uk on 03/12/2016 at 01:30

Thank you for taking the time to submit feedback. It seems as though you were trying to book an appointment using the online NHS e-Referral Service (Choose & Book) following a referral by your GP. If this is the case, your GP surgery should be able to help book an appointment for your husband.

If you need further assistance, or are still having trouble booking an appointment, our Patient Advice and Liaison Service (PALS) would be happy to help where they can. You can contact them on Freephone 0800 073 0510 or email pals@dgh.nhs.uk.

You can find out more information about the NHS e-Referral Service on the NHS Choices website: http://www.nhs.uk/Services/Hospitals/ReviewsAndRatings/DefaultView.aspx?id=RNA02&feedbackID=1495197

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