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"Received the best care possible"

About: Nottingham University Hospitals NHS Trust - City Campus / Maternity care

(as the patient),

I've had three births at City Hospital (2010, 2012 &2016) and each time the care has been fantastic. Our second baby (2012) ended up unexpectedly in the Neonatal unit for a couple of weeks- the care he received was brilliant, from everyone. They cared for him, but also were there to support and reassure parents. The consultant Lleona Lee that looked after him was brilliant.

After spending 9 months determined to have a natural birth after 2 sections, absolutely petrified and upset at the thought of a repeat section I was admitted to City Hospital Labour ward with heavy bleeding, resulting in a section.

From the moment we stepped on the ward the care we received was the best. From the midwifes and doctors. Nothing was to much trouble. The c section was made as "nice" as possible, my wishes listened to. I can look back on the birth and smile, even though it was not what id planned!

The lovely Midwife Mary Brown was brilliant, even staying after her shift had finished to see our baby girl born. Midwife Kirsten who took over was lovely. And student Doctor Barnes who came with me, and stayed until transfer to the ward, which she didn't have to do. Your all amazing.

Thank you for making it a positive experience.

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Responses

Response from Nottingham University Hospitals NHS Trust 7 years ago
Nottingham University Hospitals NHS Trust
Submitted on 29/11/2016 at 15:39
Published on Care Opinion at 16:43


Thank you for taking the time to leave such lovely feedback. We are really pleased to hear that you had the best possible care in our hospitals. I have shared the feedback with the team and the people that you mention by name and they all send their very best of wishes for the future.

Kind regards,

Alison Atkinson, Head of Midwifery.

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