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"Text Message from outpatients"

About: Tameside General Hospital / Ophthalmology

I have just received a terse text message , without knowing who it was addressed to, saying someone(?) is expected at Outpatients on Monday, none attendance will cost£120 to the hospital , and will lead to someone (?) being discharged to GP.

As neither I nor my husband have had an appointment letter we don't know what it is for. Texting on a Saturday evening when outpatients is closed is not helpful. I have never missed an appointment , but this terse email is dreadful

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Responses

Response from Tameside and Glossop Integrated Care NHS Foundation Trust 7 years ago
Tameside and Glossop Integrated Care NHS Foundation Trust
Submitted on 28/11/2016 at 12:38
Published on Care Opinion at 17:30


Thank you for your comments.

I understand you have been contacted by the PALS & Complaints Team who have been able to discuss this issue with you and provide assurance that your comments have been shared with the Directorate Manager who will oversee this area of work.

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