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Day Surgery Ward

Story from nhs.uk

"Day Surgery Ward"

About: The Princess Royal Hospital / General surgery

To all on the Day Surgery Ward,

Telford Princess Royal Hospital

Just a quick note to thank all of you for the care that I received whilst recovering from my arthroscopy on Saturday (12th November). I thought the care I received was excellent and in particular the day care staff deserve special thanks. From the moment I arrived staff made sure I was comfortable and looked after, following my operation staff ensured I recovered steadily and made sure I ate and drank regularly. In addition, they did their level best to go the extra mile for me, to ensure my stay was as comfortable as possible. Special thanks to all of your staff who provide an incredibly caring, professional and supportive service in difficult circumstances on occasion, they really are a credit to both the NHS and themselves.

James Nalborczyk

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Responses

Response from The Princess Royal Hospital 7 years ago
The Princess Royal Hospital

Submitted on 23/01/2017 at 13:50
Published on nhs.uk on 24/01/2017 at 01:36

Thank you very much for taking the time to share your feedback with us, it is always a pleasure to read such positive feedback from our patients and have the opportunity to pass this on to the teams. With this in mind, I have passed your comments to the Day Surgery Ward Manager and Matron and the Surgical Operational Management team. I have also sent your comments to the Chief Executive to highlight the team.

I hope that you are now fully recovered from your procedure.

Kind Regards

Patient Experience Team

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