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"I went to visit Ward 15"

About: Leicester General Hospital / General surgery

(as other),

I went to visit Ward 15, situated at the Leicester General Hospital. I was absolutely appalled, previously having been a patient at this ward, it is totally and wholly shambolic in my opinion. I saw dirt and cobwebs and surgical tape and dressing on the floor, I sincerely hope this wont be used, but disposed of. I went to see a patient, who could not move I myself on crutches, I saw numerous staff who saw me standing but not one had the courtesy to ask could they bring a chair over. The patient I visited complained of pain of the Venflem, but her pain was not addressed. 

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Responses

Response from University Hospitals of Leicester NHS Trust 7 years ago
University Hospitals of Leicester NHS Trust
Submitted on 18/11/2016 at 08:55
Published on Care Opinion at 08:56


Dear Reviewer,

We are really disappointed and sorry to hear about your experience on Ward 15 at the General Hospital. We would like to look into your concerns in more detail so if you are happy to do so, please email: communications@uhl-tr.nhs.uk with your name, date of birth, address and hospital number and we can investigate your complaint and pass this onto the team.

Kind regards

Communications Team

Leicester's Hospitals

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