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Very happy patient

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"Very happy patient"

I had a bilateral cheilectomy yesterday at SOTC. I was treated wonderfully by all the staff. The nurses were kind, attentive and fun to be around keeping me calm and were always at hand. The anaesthetist explained everything that would happen to me before hand and was really lovely. The doctor popped to see me and made sure I was content with everything before and after.

I was in an out relatively quickly however in the few hours I spent at SOTC I could not have had better care. Thank you!

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Response from Sussex Orthopaedic Treatment Centre 7 years ago
Sussex Orthopaedic Treatment Centre

Submitted on 29/11/2016 at 09:00
Published on nhs.uk on 30/11/2016 at 01:30

Dear Louise

Thank you very much for your kind comments expressing your gratitude, I have passed on this message to the Directorate Manager to share with the team.

It really is encouraging for our staff when they receive thanks from patients and relatives for the care they have provided, and it is always very much appreciated.

Thank you again for taking the time to contact us and I would like to wish you well for your recovery.

Best wishes

Hannah Pacifico

Patient Experience Team

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