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"Professional service, well explained."

About: Merseyside

(as a staff member posting for a patient/service user),

I had a bad cold on my chest. The GP at Grey Road Surgery was very good and professional. She checked out my chest very well. She made sure that there was no sign of infection. She explained why she wasn’t giving me antibiotics – she was very good about it. She also explained that my smoking and spending time in smoky rooms had not helped.

Posted by Healthwatch Liverpool on behalf of service user.

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