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X-Ray Appointment

Story from nhs.uk

"X-Ray Appointment"

Given a card by Dr to have an xray.Marked Urgent.Tried to make an appointment but told it would be a week,waiting room had 1 person in it!.Told i could have it sooner if i went to Hayle/Redruth.Receptionest wasn't easy to deal with. .Couldn't appear to care less,As for driveing to Hayle with severe wrist pain-it would be more like hell.Had to settle for Redruth 4days later.Appaling.Good luck evryone when all the 100's of new houses are built soon!.

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Responses

Response from Falmouth Hospital 7 years ago
Falmouth Hospital

Submitted on 21/11/2016 at 07:26
Published on nhs.uk on 22/11/2016 at 01:31

Whenever possible we will try to see patients referred for x-ray at community hospital locations by their GP on a drop-in basis.

This does depend on pre-booked appointments and the number of patients being referred as emergencies where the hospital additionally has a minor injury unit.

We would recommend patients call ahead so that we can advise on where they will be able to access the earliest appointment.

We are sorry you are unhappy with the service you've received.

We are unable to comment specifically on individual appointments but if you would like to contact us please email rcht.pals@nhs.net.

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