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Promptness of my treatment. From ...

Story from nhs.uk

"Promptness of my treatment. From ..."

About: Norfolk & Norwich University Hospital

(as the patient),

What I liked

Promptness of my treatment. From initial appointment to surgery took 4 months however this could have been 3 months but i could not fit an earlier. All staff i came into contact with were helpful and considerate especially the nurses on the Easton ward where i was kept in over night after my op.

What could be improved

Toast was cold!

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Responses

Response from Norfolk & Norwich University Hospital 13 years ago
Norfolk & Norwich University Hospital

Submitted on 09/07/2010 at 11:44
Published on nhs.uk on 25/07/2010 at 20:38

Pleased to hear your treatment was prompt and that the staff were helpful and considerate. Sorry about your cold toast and we'll raise that with the catering team.

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