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"Children's Orthopedic Referral"

About: St Helier Hospital

Our son was referred to the Children's Hospital - Queen Mary - at St Helier Hospital following a visit to A&E at Epsom following ongoing hip pain.

The service which we received was exceptional - from the receptionist's welcome, to the initial meeting with the Dr (who has the most wonderful approach with children), to the X-Ray and Ultra Sound along with Physio.

It was the most wonderful treatment and so efficiently organised with every department within a few short steps of each other enabling the Dr to quickly diagnose what was the problem.

We were sent away from physio instructions and a dedicated phone number of the Physiotherapist if we had any queries and today we returned for the six week check up.

Again another very efficient and welcoming service.

Please do pass on our thanks to everyone who works in the department :-)

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Responses

Response from St Helier Hospital 7 years ago
St Helier Hospital
Submitted on 07/11/2016 at 20:54
Published on nhs.uk on 08/11/2016 at 01:30


Hi Jo. Thanks for taking the time to tell us about your son's experience at our hospital. We are so pleased to hear that you received such exceptional service at every stage - we will share your feedback with the Head of Nursing for Paediatrics and the Divisional Director for the service. The team will be so pleased! We would really like to share your feedback (anonymised) on our own website - could you email us at communications@esth.nhs.uk to let us know if you are happy for us to do this. Thank you!

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