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"I left with a smile"

About: Victoria Hospital / Endoscopy

(as the patient),

This morning I went for colonoscopy at the Vic, Kirkcaldy performed by Dr. Sengupta ably assisted by S/N Craig and S/N Julie. I was admitted by a very charming nurse who went through all my pre-test admin very efficiently and effectively. Blood pressure, heart rate and cannula insertion done well.

I was then taken through to the colonoscopy suite and introduced to the three occupants and was settled on the bench. The procedure was performed painlessly and viewed together with every step and scene explained. The recovery nursed de-briefed me, gave me a cup of coffee, some toast and sent me on my way with a smile.

I congratulate all on doing their respective roles so well and proffer my sincere thanks and best wishes.

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Responses

Response from Gillian Ogden, Head of Nursing, Planned Care, NHS Fife 7 years ago
Gillian Ogden
Head of Nursing, Planned Care,
NHS Fife
Submitted on 09/11/2016 at 14:44
Published on Care Opinion on 10/11/2016 at 09:27


picture of Gillian Ogden

Dear BigExxx

Thank you for taking the time to comment on your recent endoscopy experience. It's nice to know that every aspect of your time with us went well and that we made you smile.

This is lovely feedback for our staff and I will be sure to share your post and pass on your thanks to Dr Sengupta, Craig, Julie and the other staff.

I hope that you have recovered well

Kind regards

Gill Ogden

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