"Our relative was taken to A&E ..."

About: Kettering General Hospital

(as the patient),

What I liked

Our relative was taken to A&E via ambulance as she was having difficulty breathing and was in pain late on Sunday 9th May. The A&E Ward Sister was caring, considerate and very supportive to the family who all travelled from different parts of the country. We are very grateful for the kindness, thoughfulness and excellent nursing that our relative received during the time she was at the hospital in A&E and in the Assessment Unit until she died peacefully.

Story from NHS Choices

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Response from Kettering General Hospital

Thank you for your positive comments following your attendance at the Accident and Emergency department.

We are very pleased that your experience was a positive one and are working hard to ensure that staff are communicating well with patients and relatives.

Your comments will be forwarded to the department to be shared with the staff.

Jo Sharp

Head of Nursing - Medicine

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