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"Children's orthopaedic outpatients"

About: Musgrove Park Hospital (Taunton)

(as a parent/guardian),

Thank you so much to the lovely Physiotherapist (Luke) who saw my daughter this week for her foot orthotics. She was so nervous about going to the hospital but he really put her at ease. He spoke to her directly throughout the appointment and was very patient when she was hesitant to speak at first. He could so easily have just spoken to me to speed things up, but he took the time to deal with her directly as the patient as I really did appreciate it. Thank you so much for a fantastic and reassuring appointment.

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Responses

Response from Laura Walker, Governance Lead, Surgery and Critical Care, Taunton and Somerset NHS Foundation Trust 7 years ago
Laura Walker
Governance Lead, Surgery and Critical Care,
Taunton and Somerset NHS Foundation Trust
Submitted on 03/11/2016 at 10:12
Published on Care Opinion at 11:36


Dear Somersetmum

Thank you for letting us know abouth the positive experience you and your daughter had in Orthotics with Luke. Its really good to hear that your daughter felt valued and safe, and I will let Luke know how appreciative you were for the time he took.

Many thanks

Laura

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